Privacy Policy

Introduction

eTakeawayMax ("we," "our," "us") values your privacy. This Privacy Policy describes how ETM Delivery Tracking ("the App") collects, uses, and shares personal information of users ("you," "your"). By using the App, you agree to the collection and use of information in accordance with this policy.

Information Collection

We collect the following types of personal information from users:

  • Name: To identify the driver and maintain records.
  • Email: For communication purposes, account management, and notifications.
  • Phone Number: For contact and support purposes.
  • Address: To facilitate delivery services and ensure accuracy in delivery.
  • Location Data: To track deliveries, optimize routes, and improve service efficiency. Location tracking occurs even when the app is in the background.

Use of Information

We use the collected information to:

  • Provide and maintain the App and its services.
  • Facilitate delivery operations and ensure timely deliveries.
  • Communicate with users, including sending updates, notifications, and support messages.
  • Improve our services and user experience through analytics and feedback.
  • Ensure compliance with legal obligations and protect the rights and safety of our users and the public.

Sharing of Information

We do not share your personal information with third parties except as described below:

  • Service Providers: We may share your information with third-party service providers to perform tasks on our behalf, customer support.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your personal information by contacting us at the email provided below. We will respond to your request in accordance with applicable laws.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal information.
  • The right to rectify any inaccurate or incomplete information.
  • The right to request the deletion of your personal information.
  • The right to restrict or object to the processing of your personal information.
  • The right to data portability.

Privacy Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@etakeawaymax.com